Cancun Airport arrival guide
Follow these steps after landing to meet your Cancun Private Transfers representative at Cancun International Airport.
Customs and baggage times may vary. If the process takes longer than expected, please message us so our team can keep coordinating your pickup.
Meeting points
Choose your arrival terminal and follow the landmark instructions below.
Outside Terminal 3 is the "Margaritaville" Bar. Our staff will be waiting for you in front of the bar with a sign with our brand logo.
Short instruction: After you exit through “Taxis and Shuttles,” walk toward the Margaritaville Bar and look for a Cancun Private Transfers sign or a sign with your name.
Outside Terminal 4 is the "Welcome Bar". Our staff will be waiting for you in front of the bar with a sign with our brand logo.
Short instruction: After you exit through “Taxis and Shuttles,” look for the Welcome Bar and meet our representative in front of the bar.
Very similar to Terminal 4, outside Terminal 2 is the "Welcome Bar". Our staff will be waiting for you in front of the bar with a sign with our brand logo.
Short instruction: After you exit Terminal 2 through “Taxis and Shuttles,” go to the Welcome Bar area and look for a Cancun Private Transfers sign or a sign with your name.
If you are outside the terminal and cannot find our representative, please message us before leaving the airport area. Our team will guide you in real time.
When messaging us, include:
You can also call us at +1 (929) 238 1113.
Please message us so our team can keep coordinating your pickup.
Your flight information helps our team coordinate arrival changes.
If you exit through “Family and Friends” or another area, please message us with your terminal and a photo of where you are, if possible. Our team will guide you to the correct “Taxis and Shuttles” meeting area.
Look for a Cancun Private Transfers representative holding a sign with our brand logo or a sign with your name.
If you cannot find us, please message us first so we can help you locate the correct meeting point.